November 27, 2024 Paul Kim

[Notice] Insurance Issue at Checkout

We’ve identified an issue with the shipping insurance option during the checkout process and are actively working on a solution.

The Issue

If you use the top checkout button on the cart page, the shipping insurance option is automatically disabled and does not appear in the order summary. This issue does not occur when using the bottom checkout button.

Temporary Solution

To ensure shipping insurance is included in your order:

• Use the bottom checkout button on the cart page to proceed.

• You will see the shipping insurance option in the order summary before completing your purchase.

We apologize for this inconvenience and appreciate your patience as we work to resolve this issue promptly. Should you have any questions or concerns, please contact our support team for assistance.

Thank you for your understanding!

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